Contact
support@financebot.website
Include a short problem summary, what you expected, and what happened. We can solve most issues in fewer back-and-forth messages with this format.
Real support, real people
Support
Get fast help without the generic ticket maze
Whether you are onboarding, fixing categorization issues, or sharing product feedback, the FinanceBot team is here to help you move forward quickly.
How support works
Step 1
Send your question
Share details, screenshots, or sample transactions so we can reproduce faster.
Step 2
Receive guided fix
You get clear, actionable instructions based on your workflow and data setup.
Step 3
Follow-up included
We confirm resolution and share prevention tips so the issue does not return.
Send a message
Frequently asked questions
How do I log transactions quickly?
Use plain text in Telegram, email, or the app. Example: "Groceries 850" or "Freelance +12000".
When will I receive summaries?
You get automatic weekly and monthly summaries, including category-level trends and notable changes.
Can I edit wrong categories?
Yes. You can recategorize entries and FinanceBot uses those edits to improve future matches.
How fast is support response?
Most requests receive a first response within one business day, often much faster for urgent issues.